Leading Change in Health and Social Care Assignment Help

Unit Reference Number T/618/2714 Unit Title Leading Change in Health and Social Care Unit Level 7 Number of Credits 20 Total Qualification Time (TQT) 200 Guided Learning Hours (GLH) 100 Mandatory / Optional Mandatory Unit Grading Structure Pass / Fail Unit Aims The aim of this unit is to help learners develop an understanding of theories of change management and how they apply to contemporary organisations in the globalised world, with the identification and use of change models. The unit also explores different perspectives affecting Health and Social Care service quality and how this is evaluated in order to empower and involve users of services. Learning Outcomes and Assessment Criteria Learning Outcomes – the learner will: Assessment Criteria – the learner can: 1. Understand perspectives of quality in Health and Social Care services. Explain stakeholder roles in relation to quality and standards in Health and Social Care settings. Explore the role of external agencies in setting and maintaining standards. Evaluate the impact of poor quality and standards on health and social care. Analyse methods for evaluating Health and Social Care quality of service provision. 2. Understand strategies for achieving quality in Health and Social Care services Explain ways in which quality can be measured in health and social care. Evaluate approaches to implementing quality systems. Analyse barriers to delivery of quality Health and Social Care services. 3. Understand the principles of change management in Health and Social Care settings. Analyse factors that drive change. Describe underpinning theories of change management. Describe approaches, tools and techniques that support the change process. Explain the importance of effective change management for service provision. 4. Be able to create a plan and implement effective change within a Health and Social Care organisation. Assess and select relevant tools and techniques to implement and manage change. Develop a plan to implement a change in an organisation. Develop measures to monitor and evaluate progress of the change plan. 5. Be able to analyse stakeholder responses to organisational change. Assess possible risks associated with an organisation’s change process. Apply a stakeholder analysis to understand possible resistance to change. Critically appraise relevant strategies to manage resistance to change in organisations. Evaluate effectiveness of quality systems, policies and procedures used in a Health and Social Care setting. Analyse factors that influence the achievement of quality in the Health and Social Care provision. Suggest ways in which the Health and Social Care service could improve quality of service provision. Task 1 of 2 Presentation and Speaker notes (LO 1 ACs 1.1, 1.2, 1.3, 1.4, 1.5, LO2 ACs 2.1, 2.2, 2.3) Prepare a presentation, in which you explain ways quality can be evaluated, measured and maintained in Health and Social Care and the contribution of stakeholders, external agencies and service users. You will provide speaker notes at the end of the session and include an executive summary to support the presentation. The following points need to be addressed when preparing the presentation: Explain stakeholder roles in relation to quality and standards in Health and Social Care settings. Explore the role of external agencies in setting and maintaining standards. Evaluate the impact of poor quality and standards on health and social care. Analyse methods for evaluating Health and Social Care quality of service provision. Explain ways in which quality can be measured in health and social care. Evaluate approaches to implementing quality systems Analyse barriers to delivery of quality Health and Social Care services. Delivery and submission: 1x 15 minute Presentation file with references 1x set of speaker notes supporting each slide - 500 words Task 2 of 2 - Change management plan and report (LO 3 ACs 3.1, 3.2, 3.3, 3.4, LO4 ACs 4.1, 4.2, 4.3, LO5 5.1, 5.2, 5.3, 5.4, 5.5, 5.6) You are required to choose one Health and Social Care organisation on which to base your assignment. You are advised to check with your tutor that your choice is appropriate. For your chosen Health and Social Care organisation complete a management plan and report. The following requirements need to be addressed when preparing the management plan and report: Analyse factors that drive change. Describe underpinning theories of change management. Describe approaches, tools and techniques that support the change process. Explain the importance of effective change management for service provision. Create a plan and implement effective change within a Health and Social Care organisation Assess and select relevant tools and techniques to implement and manage change. Develop a plan to implement a change in an organisation. Develop measures to monitor and evaluate progress of the change plan. Apply a stakeholder analysis to understand possible resistance to change. Critically appraise relevant strategies to manage resistance to change in organisations. Evaluate the effectiveness of quality systems, policies and procedures used in a Health and Social Care setting Analyse factors that influence the achievement of quality in the Health and Social Care provision Suggest ways in which the Health and Social Care service could improve quality of service provision Delivery: 1x Management Plan and Report Submission: 1x Management Plan and Report - 2500 words excluding TOC, diagrams, references and appendices Referencing: You should use and cite a range of academic and reliable sources. A comprehensive Harvard style reference list must be included at the end of the work. Evidence to be submitted: Presentation file with references Presentation speaker notes – 500 words Management Plan and Report – 2500 words